Currently, orders are only accepted for piccolo flutes because the workshop is currently working with reduced capacity (number of personnel).We have no instruments in stock which could be bought immediately.

Wooden flute: No production and order acceptance until further notice. When the production and order acceptance starts again it will be announced one year in advance.

Piccolo & Small flute: African blackwood/grenadilla head and body:

• headjoint with "A.Braun" modified-wave embouchure which is smooth where the lips touch
• 925 sterling silver mechanism and fitting
• fitted with "A. Braun" silicon piccolo pads

The price of each instrument includes a high-quality velvet-lined black leather case with a padded leather cover, a cleaning rod made of 925 sterling silver and a silk cleaning cloth.
  Pitch: Flutes and piccolos can be supplied with scales at the following pitches:a' = 440 Hz or 442 Hz or 444 Hz The pitch facilitates playing within a ± 2Hz range, according to personal playing style.Manufacture takes individual factors into consideration, e.g. whether the headjoint is played turned out or in, or high or low.

Customising: Within a year of purchase, the instrument supplied will upon request be customised to suit the individual's personal playing style.

Customised manufacture: Special requirements can be taken into consideration and customised models can be planned and manufactured. The prices for this depend on the work involved.

1.Ordering (Proforma order)/admission to the Waiting list: For to get put on the waiting list it is necessary to give the full contact address in writing through our order form. The order is not binding and a deposit is not necessary.

Waiting time/delivery time: The delivery time can vary seasonally over the year. The current delivery time you can ask us by sending your e-mail address (through our website / "Contact & Prices" ) or you call us.

2.Payment: After the waiting period, at the moment of start of work, the total amount is due. Up to this point there is still the possibility of canceling or changing the order. A proforma invoice is issued and the completion starts after we received the payment.

Payment option: by bank transfer.

Completion time: It is estimated that it will take approximately 2 months for the instrument to be completed. The completion time is only given as a guideline, because for a thorough, precise and accomplished work, it is important to work without time pressure.

3.Delivery – Despatch: The instruments are shipped with DHL/UPS as insured insured parcel. The UPS shipping and transport insurance costs are to be borne by the customer.

Pick-up for non-EU customers / buy tax-free: First the customer pays the full purchase price including the 19% tax. When picking up the instrument, the customer receives a completed form from us. On the return journey at the external border of the European Union (airport), the instrument to be exported and the completed form must be presented at the customs office of exit. The customs office of exit confirms the export of the goods. When we receive this confirmed form from the customer, the 19% tax will be refunded by bank transfer. Website of the Customs Office

Right of withdrawal: There is a right to withdraw from the contract, without giving reasons.
For custom-made products, this right applies to the buyer only within 14 days after receipt of payment. The full refund of made payments is assured.
In exceptional circumstances, the manufacturer takes advantage of this right for himself.

 
Right of return Should the instrument not comply with the customer's wishes, it can be returned within thirty days of delivery against reimbursement of the payed instrument price, provided it is in the same condition as upon delivery. The right to return does not apply to customised instruments.

There is a three-year guarantee on:

• Mechanism and its adjustment
• Padding with "A. Braun" pads

The following applies to all wooden parts: Even an instrument made of the best, flawless wood which has been seasoned and prepared for years can develop cracks as a result of careless treatment. No guarantee is undertaken for damage thus arising. Therefore with all wooden parts one should be familiar with the best precautions, causes and means of avoiding such mishaps, and should take great care of the instrument.
If in spite of this a crack should appear during the first two years, as a gesture of goodwill the instrument will be repaired or - at the discretion of the manufacturer - the defective wooden part will be exchanged free of charge.

The right to a claim under guarantee cannot be asserted if the instrument has been repaired at a workshop not authorised for this purpose or by other persons, or if the instrument displays mechanical damage of any kind.

All costs for transport are not part of this guarantee.

We offer this service to preserve quality and reliability as well as the personality of your instrument.
The prices are target prices based on experience.
More precise prices can only be given after viewing the instrument.
A written cost estimate is only offered for larger repairs from 500 Euros.
The prices do not include shipping costs.
Shipping and insurance costs, to and from the workshop, are to be paid by the customer.

• The work will be carried out after agreement of costs, appointment
  and receipt of payment (valid as order placement).
• The prices do not include tax (subject to tax depending on destination).
• For EU member states Residents add 19% tax.
• Payment option: by bank transfer.
• Repairs include a 6 month warranty.

Anton Braun
In den Obergärten 22,
D-63329 Egelsbach
Tel. +49 (0)6103-61217
www.braunflutes.com