Service & FAQs
 
Maintenance and repair service.

We at Braun Flutes & Piccolos are offering an exclusive maintenance and repair service in our own workshop. We are providing this service in order to maintain the personality of your instrument as well as its quality and reliability.

The prices for this work are to be found in the
current price list.

Exact prices, however, cannot be given until the instrument has been seen.
 
Frequently Asked Questions

  • How do I order an instrument?
    To ensure subsequent contact, the best thing is to place your order in writing, by e-mail or fax. Upon receipt of your order you will be put on the current waiting list.
  • Do you have flutes, piccolos or headjoints in stock?
    We only make instruments and headjoints to order. So we do not have any instruments or headjoints in stock. Once an instrument is completed, it is immediately sent by courier to the customer.
  • What waiting time is to be expected?
    The delivery times are subject to seasonal fluctuation. Upon request we can notify you of the possible delivery date.
  • When and how much do I have to pay?
    About three months before delivery we will contact you to clear up any unresolved issues, and will then send you a pro forma invoice. We will only start work on your order when the invoice total has been paid in full.
  • Tax-free shopping: I am a visitor to Germany from a third country (non-EC country). Can I purchase an instrument from you free of sales tax?
    All information you can find at the following link: ZOLL
  • How long does it take to make a flute or piccolo?
    I usually need about three months.We strive to meet this deadline. But because our firm consists of only two people and we make everything ourselves by hand the production time may extend in exceptional circumstances, for example in illness. In first place the quality is important to us. The exact delivery date compliance is secondary. Otherwise, by forced work the quality would suffer.
  • I play deep. In cold rooms I can not get the intonation high enough. Should I order an instrument (2) in a higher pitch?
    An instrument in a higher pitch would solve the problem ( a¹) but it is not to recommend. Because the notes below the tuned note will be too high and the sounds above the tuned note will be too deep. The drawing below illustrates it with a theoretical extreme case. The problem would only be solved by adjusting the length of the headjoint.
  • Is also special mechanism such as high-GA-trill or Cis trill made?
    No, because the rare advantages in practice, are not in relation to the disadvantages which act permanently over a wider tonal range. Another disadvantage is the relatively high defect susceptibility, which is particularly evident by the high position of the holes (position near to the trill holes d² and d#²). A disturbing effect is also the big design effort and the associated increase in weight of the Instrument.
  • They build Piccoli only with split E mechanism, but makes the existence of a split E mechanism to perform the Trill g³-a³ not impossible?
    No, it goes without problems. In the table below you will find practical tips for Piccolo. When trill g³-a³ it is recommended to use the g³ the trill with normal grip (without thumb key) to blow and only when following a³ to select the trill fingering. Depending on your personal play one or the other grip is more advantageous.
    Fingering Tips for D and C-Foot Piccolo.

 
  • Which cloths do you recommend to wipe out the piccolo?
    I recommend silk cloths, Pongé 05 or 08 density, in size 28x28cm (11" x 11").
    These cloths are available in most craft stores and on the Internet at requirements for silk painting. The advantage of these cloths is that they are not fluffy and also in the smaller conical bore they can be pulled through easily, even when they are wet.
    Note: only pull the cloth but never push it through (how it often is done at the large cylindrical flute). If you push it the danger is that the smaller bore gets damaged. Also in the headjoint they fill the larger bore well and can thus be optimally wipe out the headjoint.
  • Due to an accident, the silicone pads of the instrument has been damaged. I need the instrument urgently and can not find a repair shop that has experience with silicone pads. Which pads can be used as an alternative?
    I recommend cork pads as an alternative to the silicone pads.
    They have good sound properties. A set consists of:
    (Cup inside x piece) 7mm x 2 / 8mm x 2 / 9mm x 6 / 10mm x 4. The thickness should be max. 2 mm.
  • Is it possible to visit you and try out an instrument?
    Please feel free to visit us. But in order to be able to devote adequate time to you and give you the opportunity to try out my flute and piccolo at your leisure, it is a good idea to make an advance arrangement. We thus recommend that a date be fixed.
  • Where is Egelsbach?
    Egelsbach is halfway between Frankfurt and Darmstadt, and about 10 km from Frankfurt airport. You can travel from Frankfurt to Egelsbach by train by taking the -Bahn towards Darmstadt.
Map:Google
 
Stolen or lost instruments.

The following instruments have been reported to us:
 
 
Instrument Type
Intstrument
Ident.Nr
 
 
 
Attention stolen
A. Braun Piccolo
736
Juni.2012
Berlin
 
Attention stolen
A. Braun Piccolo
442
Nov.2009
Mannheim
 
Attention stolen
A. Braun Piccolo
404
Okt.2007
Genf / Schweiz
 
Attention stolen
A. Braun Flöte
076
Nov.2005
Frankfurt am Main
 
Attention stolen
A. Braun Piccolo
556
Mai.2004
Italien
 
Lost
A. Braun Piccolo
089
Dec.2003
Lyon/Frankreich
 
Attention stolen
A. Braun Piccolo
519
Sep.2003
Genf / Schweiz
 
Attention stolen
A. Braun Piccolo
392
Apr.1991
New Orleans / USA
 
 
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